This is not an evidence-based research blog entry. Today, I am writing some personal
reflections. And while I know it may not
be as riveting as an article about pregnancy, birth or breastfeeding, in a way –
it is about pregnancy, birth and breastfeeding.
All too frequently these days I hear stories of maternity
care professionals….. PROFESSIONALS…..berating younger professionals, and
humiliating peers. Hey, let’s be clear.
It’s all bullying. Yes, BULLYING. Call it what it is. It is being cruel in order to really hurt
someone.
And also, let me define maternity care professionals. They are doctors, nurses, childbirth educators,
doulas, lactation professionals -
basically anyone who provides any type of service
to childbearing families.
Let’s break this down.
You work in maternity care. By
definition, you are welcoming a new human being to the planet. You are assisting in a miracle. When we work in maternity care and spend a
lot of time harassing or bullying another co-worker, you are taking time and
brain power away from the work we are called to do. This interferes with care.
Another way to look at it.
You are a professional. Does
cruelty to a peer or bullying sound like professional behavior? No?
Then just stop it.
If a younger maternity care professional cannot perform, ask
yourself if their orientation was enough for them. It may have been the standard orientation,
but all humans are not created equal so this younger person may need more
nurturing and mentoring.
If a peer seems distracted or not as on-point as usual,
instead of swinging immediately into attack mode, perhaps come along side of
them and find out if there is another reason for the behavior. Let them know gently that they have lost
their edge and may need to step back and reevaluate. Be ready to give them sources of support –
even you.
Bullying can be vertical (where a manager bullies someone
under his/her supervision) or horizontal (where maternity care professionals bully their colleagues).
And basically if you are a bully, you don’t need to be in
the maternity care field. For that
matter, why are you in health care?
The American Nurses Association reports that between 18-31%
of all nurses have encountered bullying in the workplace. And there may be more who have not reported.
Jennifer Larson, contributor to nursingjobs.com says, “Like schoolyard bullying, workplace
bullying involves a real or perceived imbalance of power and repetition of the
negative behavior. The behavior can be
over, such as yelling or threatening, or it can be more insidious and passive,
like refusing to cooperate or perform necessary tasks.” She goes on to note, “Bullying can also result in harm to patients. In a 2008 Sentinel Alert that addressed
disruptive behavior. The Joint Commission noted that “intimidating and
disruptive behaviors can foster medical errors and (lead) to preventable
adverse outcomes.”
Additionally, in 2009, The Joint Commission began requiring
that organizations establish a code of conduct that defines and distinguishes
acceptable and unacceptable behaviors to maintain their accreditation. This was
too little too late for many.
But what if you are an independent childbirth educator or
doula or other birth professional. Think you are exempt from
bullying? Far from it. However, be aware
of the Grievance Policies that are in place in the various certifying
organizations. You may be pleased to
find that international and national organizations have very little patience
with true bullying.
The final question may be: what do I do if I am being
bullied by someone not affiliated with a hospital or organization with a
grievance policy. Here are five steps
that I’ve found helpful:
- Don’t react to them. This is so very difficult but if you do react, you give them fuel to keep going.
- Have 1-2 people in the “business” in whom you can confidentially confide.
- Be aware of your behavior. Again, don’t give them something to use against you.
- Give it time. Lots of time. If you don’t react, they’ll lose interest. This is often easier said than done.
- Find delight in karma.
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