Scenario:
A childbirth educator receives a
phone call from a local physician. He
proceeds to tell her that he no longer will be referring his patients to her
childbirth classes (or doula service).
His reasoning is that her clients ask too many questions. They know the risks and benefits of multiple
procedures (such as induction) and often refuse certain procedures (not
inappropriate refusals). This is
bothersome to him and keeps him from practicing medicine the way he desires.
Some who read this blog post will
say that I am making up the scenario.
Well, unfortunately, I am not.
This event really happened in 2016.
At first glance, this scenario
might truly make this childbirth educator/doula question her practice. She may feel that she is doing something
wrong. She may feel guilty.
But why?
Clearly, the physician in this
scenario played all of his cards in one turn.
What did he really say?
He said:
He will no longer refer any of
his obstetric patients for childbirth educator or doula care.
It makes the physician
uncomfortable that patients who attend this educator’s classes or become her
doula clients are exceptionally educated either before or during their time
with her. Yes, patients can learn on
their own via books, friends, family, or the internet. The patients also have a brain that can
reason. If a procedure sounds as if it
could interfere with natural hormonal orchestration of childbirth, which can
also stimulate hormones essential to bonding and mothering.
Because of this knowledge of
evidence-based information, this physician feels threatened and anger.
When they question or
appropriately refuse (such as in the case of induction for convenience rather
than clinical reason), again, the physician feels threatened and angry.
The fact that patients have
evidence-based information and ask questions indicates that the physician is
expected to practice according to the evidence.
This may be contrary to the way he has been practicing: the way he was
taught or the way he wants to practice, as the latter meets his personal
needs. His needs.
Since the physician is concerned
about his own needs being met, the needs of his patients are of no concern to
him as long as the outcome of the birth experience is not medical tragic. What the woman wants and what may actually be
best for a truly positive birth outcome is of no interest to this physician.
What is the takeaway from this
for the childbirth educator?
- The quality of education that this person provides is evidence-based, and empowers her clients.
- Her clients are empowered to own the information.
- Her clients are acting like consumers and are asking for practices changes that are in alignment with the evidence.
- Even though the physician does not refer to her, there are numerous other ways to market the childbirth education classes or doula services.
- Clients who want to attend these classes or have these services have the right to change care provider.
- It is their birth.
- It is their birth.
- It is their birth.
This educator/doula should not
give up. She is obviously doing her job
very effectively. Initially there might
be some hurt, but after careful consideration, she will find that it is all
about the physician and not her.
Additionally, this is one reason
why we must, as childbirth educators and doulas, have in our skill set arsenal
a strong understanding of marketing and social media. We may not be able to depend on others to
refer clients to us. We have to let
expectant parents know that we are out there!
We must let them know that there is information to be learned,
techniques to be mastered and options to be exercised.
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